Leslie Agerland, director, online program development for e-retailer ShopNBC.com, also will speak at a session called Finding and fostering call center stars during the Internet Retailer Conference & Exhibition, which will be held in Boston next week.  Internet Retailer  June 11, 2009

 

Due to the current financial crisis, organizers of the fifth Antwerp Diamond Conference have decided to postpone the event.  AWDC currently is considering alternative dates.  JCK Online Oct. 21, 2008

 

Despite the worldwide economic crisis and political unrest in Thailand, the Bangkok Gems & Jewelry Fair seemingly turned in a strong performance last weeek.  Attendance held steady.  Trade receipts amounted to $784 million and 1,115 companies exhibited.  JCK Online Oct. 10, 2008

 

QVC general counsel Neal Grabell, who joined the company in 1987 and headed up growth within its legal department as the start-up turned into a bohemeth, has resigned.  Grabell has taken an of counsel position at Saul Ewing, one of QVC’s outside law firms.  “After 21 years, it’s just time for a change,” he said.  The Legal Intelligencer Sept. 25, 2008

 

An emerald seller reported strong sales, despite slower traffic in the Fine Design Pavilion, and attributed his good fortune to the relatively small number of emerald specialists.  Another seller said that the show wasn’t “…as spectacular as usual,” but noted that sales at his firm’s lower and mid-range jewelry booth were holding up ok.  Other exhibitor cited the importance of a diverse product line and, especially, diverse geographic markets as important factors in maintaining sales in a down economy.  International Diamond Exchange Sept. 21, 2008

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