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Just six years old and made up by Shop.org as a way to jump-start Holiday shopping, Cyber Monday came into its own last year when — for the first time — it became the biggest online shopping day of the year by sales and the first day ever that online spending surpassed $1 billion.

This year promises to be even bigger, according to comScore (the research company that measures web use).  Online jewelry merchant Blue Nile doesn’t expect today to be their biggest sales volume day of the year; that will likely be the last day for free shipping by Christmas.  But Mark Vadon, Blue Nile’s chairman, explains that — in addition to a sales jolt — the day gives marketers insights they can exploit for the rest of the Holiday shopping season.  “It is the first time online retailers get substantial data on which products are most popular, where they will need more inventory and where they should offer promotions.”  The New York Times  Nov. 28, 2011

 

Memphis-based Federal Express — which will add some 20,000 workers to handle the additional volume — is the beneficiary of gradual economic improvement and ever-increasing internet sales, according to analysts.  Reuters  Oct. 24, 2011

 

It never would have happened to Gourmet magazine, you know, when it was an actual, printed magazine.  (Horror of horrors!)  But the frantic revenue seekers at 4 Times Square have decided that the Bon Appétit brand can withstand a little sullying-by-selling, and have entered into a marketing agreement with HSN.  Bon Appétit-branded cookware, cutlery and other kitchen equipment will be sold on the number two shopping network, according to a story in yesterday’s Media Decoder blog of The New York Times.

That HSN is beefing up its cooking offerings is not surprising.  The segments are not unlike the standard fare on the Food Network, which makes them positively thrilling by TV shopping standards.  Or, as Bill Brand, the executive vice president for programming, marketing and business development at HSN, put it,  cooking category segments are “…within the top five categories of viewership and engagement.”  What is at least a little surprising is that Condé Nast will send its editors to pitch with HSN presenters.  Don’t worry, though.  Bon Appétit editor Adam Rapoport climbed back into his tower to assure journalism purists that he would not permit product placements in the pages of his magazine.  Whew!

Two details about the agreement emerged from HSN’s press release today.  The first is the date of the premiere: January 31, 2012.  The second is that Condé Nast considers its partnership with HSN to be the very model of wringing money from its media properties through licensing.  “This agreement is part of a successful ongoing relationship that began between Conde Nast and HSN in 2008 and represents the type of licensing venture Conde Nast is most interested in pursuing for its iconic portfolio.”  (Emphasis added.)

 

Homeshoppingista applauded the return of Dallas Prince to ShopNBC (after a two-year hiatus at HSN) and noted that one of her pieces, a multi-gemstone Etruscan ring, was the Today’s Top Value yesterday.  In the press release announcing the return of Prince earlier this month, ShopNBC offered the following mea culpa for allowing a number their branded jewelry lines to walk.  Prince’s return is apparently part of making amends:

Shop NBC had several of its brand name jewelry concepts leave during a management change that threatened the success of the multi channel network.  However, many changes including the arrival of CEO Keith Stewart and several others from his team at QVC have raised the successful climate at the network.  It was a goal to rejuvenate their previous luxury jewelry brands such as Sonia Bitton and Dallas Prince Designs to bring back their high end jewelry customer.

The original ShopNBC press release is available here.

 

 

The successful fundraising drive took place earlier this week during a three-hour, dedicated show called, “Be Aware, Show You Care,” which featured a variety of products, donated by vendors and sold at special prices with net proceeds going to the UK-based charity Breast Cancer Care.  This year’s event bested last year’s tally by 15%.  Of the three on-air auctions, singer/musician Joe McElderry’s offer to perform several of his songs in a viewers home raised the most (£6,350).  He will perform for the family and friends of a Liverpool girl.  CallCentre Helper (UK)   Oct. 19, 2011

 

Striiv device

Silicon Valley start-up Striiv has announced that its pedometer-like fitness monitor will on HSN and HSN.com at 4:00 pm ET/1:00 pm PT on Saturday, October 22nd.  The key-chain-size device aims to add “gameplay elements” to hum-drum, everyday life in order to make movement and activity fun.  Users are rewarded for taking the stairs instead of the elevator, for example, with advancement in a game.  Striiv endeavors to take “active gaming outside of the living room to turn everyday activities into fitness…opportunities.”  The product will be offered in an exclusive Holiday bundle for $99.95.  Details about the game-based motivations appear after the jump. Continue reading »

 

Devine Color Paint on Tuesday announced that they will be the first paint brand to appear on one of the TV shopping networks when they step in front of the HSN cameras, this October 19 at 7 a.m. EDT and October 20 at 3 a.m. EDT.  (Devine products will also be featured on HSN.com and HSN mobile, of course.)  The hours will feature a kit that includes two gallons of paint plus customary supplies for $149.95.  Devine Color Press Release  Oct. 18, 2011

 

ValueVision Media is lifting the lid on its first-ever 24-Hour Holiday Cooking Event, which will debut Saturday, October 15, and employ a holiday entertaining theme to sell merchandise from Sur La Table and Cuisinart.  The bulk of the press release appears after the jump. Continue reading »

 

Nancy E. Andres Kunkle (from the Andres Consulting, LLC., website)

Yesterday, ShopNBC appointed Nancy E. Kunkle to the newly-created position of senior vice president of customer experience.  Reporting to company CEO Keith Stewart, Ms. Kunkle will lead ShopNBC’s
customer experience program with a mission to maximize customer satisfaction, acquisition and
retention.  An alum of both the home shopping business and the military aerospace industry, Ms. Kunkle’s skill set seems to combine an unusual mix of “planes, brains and TV’s best deals.”  She can both “lock and load,” and “shop til she drops.”

Ms. Kunkle had worked for ShopNBC as a strategic consultant since April, “focusing on
process engineering and customer engagement initiatives to foster a premium
customer experience,” presumably through her business Andres Consulting, LLC.  The following message above the introduction to that site suggests that she will shutter the business to focus on her new, ShopNBC responsibilities:

Oct 10, 2011 update:  Dear friends and clients,  I am pleased to let you know that, due to a full time assignment with Value Vision Media/ShopNBC, I am no longer available for consulting work in the ecommerce/retail area.  Please be sure to visit and shop with ShopNBC! I think you’ll be pleased with the value and customer experience; and by all means let me know if otherwise so we can make improvements.     This web site site will remain up only for a limited period of time to allow for contacts via email.

 

 

QVC UK will open a one-day-only, “pop-up” jewelry store in London’s historic diamond district — Hatton Garden — on October 11th to promote the retailer’s line of simulated diamonds called Diamonique.  Shoppers will be able to see QVC recreations famous jewelry of from the movies made using hand-cut, Diamonique stones.  The purpose of the exercise is to demonstrate the close similarity between actual diamond and Diamonique jewelry.  Programming on the TV network that day will serve the same end.  The shop will be located at Clerkenwell House, 23 – 27 Hatton Wall, London.  Professional Jeweller  Sept. 29, 2011

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