A small item in The Miami Herald suggests so. A correspondent to the newspaper’s new commenting section of the website asked for help securing a refund in the amount of $321 for a robotic vacuum that went out-of-stock after her payment-by-check had cleared. The customer claims to have made repeated calls to HSN and being told each time that the check as in the mail. Confirmation of this (in the form of the refund check itself) only came after a call placed by the newspaper. The Miami Herald Oct. 6, 2008
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